Privacy Policy

This Privacy Policy describes how Sounds.lk, referred to as the “Site,” “we,” “us,” or “our,” collects, uses, and shares your personal information when you visit our website, use our services, make a purchase from sounds.lk, the “Site,” or otherwise interact with us, collectively, the “Services.”. Throughout this Privacy Policy, “you” and “your” refer to any individual who uses our Services, whether as a customer, website visitor, or another person whose information we collect as outlined in this Privacy Policy. Please review this Privacy Policy carefully. By accessing or using any of our Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access our Services.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

PERSONAL INFORMATION: Full name, email address, phone number, billing address, and payment details in case you buy something or sign up for an account.
TECHNICAL INFORMATION: including the IP address, browser type, information about your device, details about how you’ve used the website in order to improve performance.
COOKIES & TRACKING TECHNOLOGIES : Information to enhance the user experience and display content more precisely.

2. How We Use Your Information

We collect this information in order to:

Process orders and transactions
Offer customer service and answer questions
Send information regarding new products, promotional activities, or changes in services.
To improve website functionality and user experience.
To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share information with:

Service Providers**: Trusted partners who assist with payment processing, shipping, or technical support.
Legal Authorities**: If the law so requires or if it is necessary to protect our rights.
Business Transfers**: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Choices

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications by clicking the “Unsubscribe” link in emails or contacting us directly.
Disable cookies through your browser settings, though some site features may be affected.

5. Data Security

We are committed to protecting your personal information. However, no data transmission or storage over the Internet can be guaranteed to be completely secure. We recommend you take all possible precautions to protect your data.

6. Children’s Privacy

Sounds.lk does not knowingly collect any personally identifiable information from children under the age of 13. If you believe a child has provided us with their information, please contact us, and we will take reasonable steps to delete it.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies before interacting with them.