After Sales Service

After-Sales Service Policy

At Sounds.lk, we are committed to making sure that you are satisfied, well beyond your purchase. Our After-Sales Service is purposed to support and serve all our products on an ongoing basis.

 

1. Warranty Support

• We recognize and support the manufacturer’s warranty for all eligible products.
• If your product needs repair or replacement within the warranty period, please contact us with proof of purchase and warranty details.

 2. Technical Assistance

• Our team is available for troubleshooting, installation guidance, and product setup.
• Please feel free to contact our customer support at +94777772509 for immediate help.

3. Repairs and Maintenance

• We provide professional repair and maintenance services for items bought from Sounds.lk. 
• Charges, if the service is out of warranty, will be informed prior to proceeding.

4. Replacement and Upgrades

• If you want to upgrade or exchange your product, we can advise you on the available options.
• Terms and conditions apply depending on the product category.

 5. Customer Care

Our customer service team is here to address any post-purchase queries or concerns.
Contact us at info@sounds.lk or +94777772509 for assistance.

Your satisfaction is our priority. At Sounds.lk, we want to make the after-sales experience so smooth that you will always come back.